FAQ’s

Fotolia_40847064_XSWhy EE mobile broadband?

  • stay connected wherever you are
  • share internet with up to 10 devices
  • UK’s fastest and most reliable network
  • unparalleled 4G speeds of up to 50 Mbps with 4G+
  • wide range of Mobile WiFi and dongles available
  • plans from just £10 a month

Will the EE SIM fit my phone?

Our super versatile SIM will fit all phones – just press out the size that fits your phone.

Do I have to activate my replacement sim?

Your new SIM will already be activated if you’ve:

  • recently joined us
  • moved your contract from Orange or T-Mobile
  • been sent a replacement because your old one was lost, stolen, damaged or faulty

You’ll need to activate your SIM if you’ve:

  • requested a replacement SIM card because your device needed a new size
  • ordered one via the replacement on-line SIM order form

Can I protect my SIM with an insurance?

If your device  is your whole world, imagine how you’d feel if something happened to it. With Full Cover from EE you can relax, because if it’s lost, stolen, damaged or breaks down you could get a replacement the next day. And you’re covered worldwide.